Parking fee - flat rate payment for all districts

German version

Please note that it may take up to three weeks for you to receive the confirmation that you have concluded a flat rate agreement. The processing time depends on how long it takes to send you a payment slip, check the receipt of payment from the bank, and send you the confirmation by post. You must submit your application online unless you lack the technical means or equipment to do so.

Clicking the button "Online form" takes you to an overview page (in German) with a list of options, such as submitting an application; extending, renewing or transferring your existing flat rate agreement, or applying for a refund.

You can check the validity online: Check validity (German)

General information

You can pay the parking fee (parking vouchers) Parkometerabgabe (Parkschein) (German) at a flat rate for all short-term parking zones in Vienna. If you have a flat rate agreement, you no longer have to use individual parking vouchers.

The flat rate agreement is only valid for the licence plate number stated in your application.

From 1 October 2023, the payment of flat rate parking fees is monitored by scanning the licence plate with optical character recognition (OCR) and check it against a database. Upon payment and conclusion of a flat rate agreement, the authority therefore stores the registration number of the vehicle in a database. You no longer have to affix an electronic parking chip to your vehicle.

Please note that the flat rate agreement is not an authorisation for unlimited parking. This means that you must still observe the maximum parking period in short-term parking zones (1.5 to a maximum of 2 hours, depending on the zone). Additionally, you have to use a parking disc indicating when you parked your car. The disc must be placed inside the car so it is clearly visible from the outside.

There is a separate parking fee for e-carsharing vehicles.

An e-carsharing vehicle is a vehicle that is available to an unspecified number of drivers and can be booked and used directly by them. In addition, an e-carsharing vehicle must have a CO2 emission value of zero grams per kilometre.

The parking fee for e-carsharing vehicles applies in connection with an exemption permit pursuant to Art 45 (2) of the Austrian Road Traffic Act (StVO 1960). An application for this specific parking fee for e-carsharing vehicles can only be submitted for a validity period between 1 January 2023 and 31 December 2025. Holders of such an exemption permit are exempt from the maximum parking period in short-term parking zones. There is also no need for the use of a parking disc.

Data protection

For information on data protection and your data protection rights as an individual please visit: Data Protection Notice (German)

Requirements

None

Deadlines

The flat rate payment of the parking fee is possible for periods ranging from a minimum of four months to a maximum of 24 months. Calendar months already started will be charged in full.

Extending an existing flat rate agreement
If your flat rate agreement is about to expire, you will be sent a reminder to extend it. If you have not received a letter, please contact the Assessment Office (Bemessungsstelle) at least four weeks before the existing flat rate agreement expires. You will be sent a new letter.

Contact

Assessment Office (Bemessungsstelle)
Accounting Services, Duties and Charges (MA 6)
Division for Parking Fees and Fines for Non-Payment of Municipal Charges (Referat Parkometerabgabe und Abgabenstrafen)
1010 Vienna, Ebendorferstraße 2, 3rd floor
Phone: +43 1 4000-86800
Fax +43 1 4000-99-86800
E-Mail: kanzlei-arp@ma06.wien.gv.at

Opening hours
You can contact the Assessment Office (Bemessungsstelle) by email or phone at any time.
If you want to make an appointment in person, you have to use the online reservation tool (in German).
Opening hours: Monday to Friday from 8 am to 1 pm, afternoons by prior phone appointment only
Closed on public holidays. Good Friday, 24 and 31 December from 8 am to 11 am.

At the Assessment Office (Bemessungsstelle), you can submit an application for a flat rate agreement. You can pay the fee at the central cash office (Stadthauptkasse) of the City of Vienna, which is located in the vicinity of the Assessment Office.

Procedure

You must submit your application online unless you lack the technical means or equipment to do so (according to Art. 7/2 of the Vienna City Council Ordinance on the Flat-Rate Payment of Parking Fees - Pauschalierungsverordnung)

If you do not have the technical means to submit an online application, you can also submit an application to the Assessment Office (Bemessungsstelle) in person, by e-mail, post or fax. The authority must accept your application.

After the authority has received all required documents as well as the payment, you will receive a written confirmation in person, by email or by post confirming that you have concluded a flat rate agreement.

Documents required

The application has to include the following information:

  • Starting date (e.g. valid from 1 January 2021)
  • Duration (four to 24 months)
  • Daily validity period (three options: 24 hours, midnight to 2pm, or 2pm to midnight - there is only one option for e-carsharing vehicles: 24 hours)
  • The registration number of the vehicle for which the flat rate agreement is concluded.

If you submit your application in person – because you lack the technical means or equipment to submit your application online:

  • Signature of the applicant. If the applicant is a legal person: signature of a person registered in the company register and appointed to represent the company
  • Vehicle registration certificate (Zulassungsschein)
  • Valid photo ID
  • If someone represents you, they must present a letter of attorney issued by you (the applicant)

If the application is for a car registered abroad:

  • Copy of the vehicle registration certificate (Zulassungsschein)

Fees

Application fees: none

Parking fee:

  • The parking fee for 24-hour use is EUR 2,544 per year.
  • If you choose a shorter duration or half-day parking, your parking fee is calculated accordingly:
    • Parking fee for 24-hour use:
      • Minimum duration four months: EUR 848
      • Each additional month: EUR 212
      • Maximum duration 24 months: EUR 5,088
    • Parking fee for use from midnight to 2pm or 2pm to midnight:
      • Minimum duration four months: EUR 424
      • Each additional month: EUR 106
      • Maximum duration 24 months: EUR 2,544
    • Parking fee for e-carsharing vehicles for 24-hour use:
      • Minimum duration four months: EUR 40
      • Each additional month: EUR 10
      • Maximum duration 24 months: EUR 240 (depending on the validity of the exemption permit pursuant to Art 45 (2) of the Austrian Road Traffic Act (StVO 1960) but until 31 December 2025 at the latest)

For any questions regarding payment, please contact the competent accounting department (Buchhaltungsabteilung 40) (German) of Municipal Department 6 - Accounting Services, Duties and Charges.

Processing time

The processing time depends on the way you submit your application and on the type of payment you choose:

The quickest way is to apply online and use electronic payment via the City of Vienna’s online payment service Online-Bezahlservice (German) or pay the amount in person at one of the cash offices (Stadtkasse) of the City of Vienna.

If you use electronic payment, please use the transaction number (Transaktionsnummer) as payment reference (Zahlungsreferenz). You will find the transaction number on the last page of your online application as well as in the PDF summary of your application. You can also ask the Assessment Office (Bemessungsstelle) to provide you with your transaction number.

If you pay the amount in person at one of the cash offices (Stadtkasse) of the City of Vienna, you must also use the transaction number as payment reference.

If you submit your application by email, post or fax – because you lack the technical means or equipment to submit your application online – or if you select the payment method "Zahlung mittels Zahlungsanweisung" (“pay by bank transfer”) in your online application form, it may take up to three weeks before you get your payment confirmation. In this case, the Municipal Department 6 - Accounting Services, Duties and Charges must send you the payment slip, wait for the payment to be received, and can only then send you a confirmation by post.

Form

Online form (German)

Check validity (German)

Further information

From 1 October 2023, you no longer have to affix an electronic parking chip to your vehicle.

The electronic parking chip must be affixed to the upper right corner of the windshield, ensuring that it is clearly visible from the outside.

For other kinds of double-track vehicles (e.g. quads), the parking chip must be placed in a suitable place where it is visible.

There is no need to display the letter confirming the flat rate agreement in the vehicle.

In any case, you additionally have to place a parking disc set to the time you parked the vehicle inside the car so it is visible from the outside. It serves as proof of short-term parking.

Re-registration
If your car’s licence number changes, the current agreement ends and a new one must be concluded.

Refund

  • You can cancel a flat-rate agreement pursuant to Art 2 (1) (f) of the Vienna City Council Ordinance on the Flat-Rate Payment of Parking Fees (Pauschalierungsverordnung), i.e. a flat-rate agreement without any requirements, valid for all short-term parking zones in Vienna, at any time.
  • You can cancel a flat-rate agreement pursuant to Art 2 (1) (g) of the Vienna City Council Ordinance on the Flat-Rate Payment of Parking Fees (Pauschalierungsverordnung), i.e. a flat-rate agreement for e-carsharing vehicles in connection with an exemption permit pursuant to Art 45 of the Austrian Road Traffic Act (StVO), valid for all short-term parking zones in Vienna, if circumstances arise subsequently, which permanently prevent you from making use of the flat-rate agreement, for example if you no longer own or hold the vehicle for which the agreement has been concluded, or if the exemption permit pursuant to Art 45 of the Austrian Road Traffic Act (StVO) is cancelled.

In both cases, the remaining part of the fees you have paid will be counted against future fee liabilities of the same type.

You can also apply for the fee to be refunded. Fees cannot be refunded for calendar months that have already started. Please provide your bank details in your refund application (IBAN, BIC and name of account holder; for private individuals also date of birth and address of primary residence.)

If you hold a permanent parking permit for residents (Parkpickerl für Bewohner*innen) and intend to apply for a refund of the flat rate payment for this parking permit, please contact your local Municipal District Office (Magistratisches Bezirksamt).

Legal basis:

Contact for this page:
City of Vienna | Accounting Services, Duties and Charges (Elisabeth Wirth)
Contact form