Emergency numbers and hotlines
Although the phone numbers quoted below have been thoroughly researched and are updated on a regular basis, the City of Vienna cannot be held responsible for any incorrect information provided at any time. No liability is assumed.
Emergency text service for the deaf
Deaf people can call the fire brigade, police or ambulance via a special emergency text service: by sending a fax or SMS message to Vienna number 0800 133 133, or an E-mail to gehoerlosennotruf@polizei.gv.at.
Emergency numbers
Facility |
Phone |
Service hours |
|---|---|---|
Fire brigade |
122 |
24 hrs a day |
Ambulance service |
144 |
24 hrs a day |
General Practitioners' |
141 |
weekdays: 7 pm to 7 am |
Police |
133 |
24 hrs a day |
European emergency number |
112 |
24 hrs a day |
Expert assistance in cases of poisoning |
01 406 43 43 |
24 hrs a day |
Psychiatric counselling in emergencies |
01 313 30 |
24 hrs a day |
Cases of death: coroner service |
01 797 75-87890 |
24 hrs a day |
Women's emergency helpline |
01 717 19 |
24 hrs a day |
Animal welfare helpline |
01 4000-8060 |
24 hrs a day |
Office for Emergency Measures |
01 4000-75222 |
24 hrs a day |
Technical emergency hotline |
01 4000-8280 |
24 hrs a day |
Service disruptions
Facility |
Phone |
Service hours |
|---|---|---|
Road traffic information hotline |
01 955 59 |
7 am to 6 pm daily |
Emergency hotline in case of blocked toilets or domestic sewers |
01 795 14-9300 |
24 hrs a day |
Vienna Waterworks emergency hotline |
01 599 59-0 |
24 hrs a day |
Vienna district heating service disruptions: hotline for districts 2 and 20-22 |
01 313 26-52 |
24 hrs a day |
Vienna district heating service disruptions: hotline for districts 1, 3-9 and 15-19 |
01 313 26-51 |
24 hrs a day |
Vienna district heating service disruptions: hotline for districts 10-14 and 23 |
01 313 26-53 |
24 hrs a day |
Vienna gas distribution service disruptions: emergency repairs hotline |
01 401 28 - 88 |
24 hrs a day |
Vienna electricity network service disruptions: emergency repairs hotline |
0800 500 600 |
24 hrs a day |
Public lighting: repairs hotline |
0800 33 80 33 |
24 hrs a day |
General information
Facility |
Phone |
Service hours |
|---|---|---|
Vienna City Hall central phone switchboard |
01 4000 |
24 hrs a day |
City of Vienna Community Services |
01 502 55 + extension numbers 01-23 for the individual municipal districts of Vienna |
Mondays through Fridays (except public holidays): 7.30 am to 3.30 pm Thursdays: 7.30 am to 5.30 pm emergency service: Mondays through Fridays until 6 pm |
Vienna City Information Bureau |
01 502 55 |
Mondays through Fridays (except public holidays): 8 am to 6 pm |
Tourist Information (Vienna Tourist Board) |
01 24 555 |
9 am to 7 pm daily except 24 and 31 December (9 am to 2 pm) and 1 January (11 am to 7 pm) |
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