Supervision of on-street parking

Parking areas in Vienna are supervised by the supervision of on-street parking unit (Parkraumüberwachungsgruppe) of the Vienna provincial police directorate (Landespolizeidirektion Wien). There are different types of parking tickets depending on the kind and seriousness of the offence committed. You will either get a regular parking ticket (Organstrafverfügung) - colloquially called a “Strafzettel” in Austria, a notification of offence (Anzeige), an anonymous order (Anonymverfügung), or a provisional penal order (Strafverfügung). In some cases your vehicle is towed.

Parking ticket (Strafzettel) or notification of offence (Anzeige)

You will find a list of offences (pursuant to the road traffic regulations) on the back of your parking ticket to help you understand what type of offence you have committed. On the front you will find explanations concerning the law governing parking fees. Contact addresses and telephone numbers for complaints are listed there as well.

The Vienna provincial police directorate (Landespolizeidirektion Wien) is the competent authority for parking tickets. You will find their contact details on your parking ticket:

Landespolizeidirektion Wien (Vienna provincial police directorate)
Landesverkehrsabteilung Fachbereich 2.8. - Parkraumüberwachungsgruppe (supervision of on-street parking unit)
1060 Vienna, Mariahilfer Gürtel 20 / 2nd floor
Phone: +43 1 4000-7400
Fax: +43 1 4000-99-74100
E-mail: polizei-pueg@ma67.wien.gv.at
Office hours: Monday to Friday, 6 am to 11 pm. Saturday, 6 am to 6 pm. Closed on public holidays.

Parking ticket and notification of offence (Organstrafverfügung/Anzeige) (German)

Anonymous order (Anonymverfügung) and provisional penal order (Strafverfügung)

Municipal Department 67 - Supervision of On-Street Parking (MA 67) is the competent authority for administrative penal procedures pursuant to the law governing parking fees (short-term parking zones) and parking vehicles (road traffic regulations). You will find their contact details on your parking ticket:

Municipal Department 67 - Supervision of On-Street Parking (MA 67)
1020 Vienna,Dresdner Straße 81-85
Phone: +43 1 4000-6700
Fax: +43 1 4000-99-67010
E-mail: post@ma67.wien.gv.at
Office hours for personal appointments: Monday, Tuesday, Wednesday, and Friday, 8 am to 1 pm (in the afternoon by prior appointment only). Thursday, 8 am to 5.30 pm. Good Friday, and New Year’s Eve, 8 am to 11:30 am. Closed on public holidays and Christmas Eve.
Correspondence concerning disclosure of driver information as well as objections can also be submitted in person at the following times: Monday, Tuesday, Wednesday, and Friday, 7.30 am to 3.30 pm. Thursday 7.30 am to 5.30 pm. Good Friday, and New Year’s Eve, 8 am to 11.30 am. Closed on public holidays, and Christmas Eve.

How do I pay parking tickets from abroad?

All types of parking tickets are payable to the following account from abroad:

  • IBAN: AT13 1200 0100 2281 3611
  • SWIFT/BIC: BK AU AT WW (mark additional three empty spaces, if any, with XXX)

Towed vehicles

Your vehicle will be towed if it is parked without a number plate, in an illegal space, or affecting traffic. That means if it is

  • double-parked,
  • parked in the driveway of a house,
  • parked in zones reserved for taxis or loading bays, or
  • parked in no-stopping areas and no-parking zones.

Vehicles are towed by Municipal Department 48 - Waste Management, Street Cleaning and Vehicle Fleet:

Municipal Department 48 - Waste Management, Street Cleaning and Vehicle Fleet
Abschleppgruppe der MA 48 (Towing Service Group)
1110 Vienna, Jedletzbergerstraße 1 (motorway interchange Simmeringer Haide)
Phone: +43 1 760 43

Office hours for vehicle collection:

  • Vehicles with a number plate, parking offenders: Monday to Sunday, around-the-clock.
  • Vehicles without a number plate: Monday, Tuesday, Wednesday, and Friday, 8 am to 1 pm. Thursday, 8 am to 5 pm.

Vehicle towed (Fahrzeug wurde abgeschleppt) (German)

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