City of Vienna - Women's Centre

The City of Vienna - Women’s Centre is the main counselling and information hub for all women in Vienna.

A team of legal experts, social workers and psychologists provides women with information and initial consultation free of charge, confidentially and, on request, also anonymously.

Services

Initial consultation, counselling and information on the following topics:

• Counselling and support services in Vienna
• Legal counselling on family law, in particular on the topics of divorce, separation, parental custody, visitation rights, and alimony payments
• Social counselling on social, financial and work-related matters such as eligibility for welfare benefits, access to social housing, and support in re-entering the workforce
• Psychological counselling to support women who face stressful and challenging situations in life or need to make important decisions

Counselling is available by phone, in person, or by email.

Counselling is available in German and English. Legal counselling on the topic of family law is also available in Bosnian/Croatian/Serbian.

The Women’s Centre also hosts workshops and events.

Contact

For information about the services of the Women’s Centre and other counselling centres in Vienna, please phone us or send us an email. You can also come to the Women’s Centre in person.
Please note that you need an appointment for proper counselling with one of our legal experts, social workers, or psychologists. Please phone us during opening hours to make an appointment.

Opening hours

• Monday to Thursday: 9 am to 5 pm, Friday: 9 am to 4 pm
• Closed on public holidays

Telephone counseling hours

• Legal advice:
• Monday and Tuesday 9 am to 12 pm, Wednesday 9 am to 11 am, Thursday 12 pm to 4 pm
• Psychosocial counseling:
• Monday and Tuesday 12 am to 5 pm, Wednesday 11 am to 5 pm, Thursday 9 am to noon and 4 pm to 5 pm, Friday 9 am to 4 pm

Contact

• Phone: +43 1 408 70 66
• E-mail: frauenzentrum@wien.at
• Adress: 1010 Vienna, Rathausstraße 2
  The Women's Centre is wheelchair accessible. Public transport: underground line U3 (Volkstheater), tram lines D, 1, 71 (Volkstheater), tram line 2 (Stadiongasse).

The City of Vienna - Women’s Centre provides counselling for women who live or work in Vienna. If you live in any of the other Austrian provinces and need counselling, please contact the women's department in your province.

Support in emergencies

You are affected by violence? Please phone the 24-hour women’s emergency helpline (24-Stunden Frauennotruf) at phone number +43 1 717 19.

You are in an acute mental crisis? Please phone the psychosocial emergency response team (Sozialpsychiatrischer Notdienst) at phone number +43 1 313 30.

Data Protection Information

Information regarding data protection and your rights is available here: Data privacy information

Women's departments in other federal states of Austria

Women, who live and work in provinces other than Vienna, can contact the women’s departments of their provinces to get more information about counselling services:

• Burgenland: Office for women’s issues, anti-discrimination and equal opportunities / Referat Frauen, Antidiskriminierung und Gleichbehandlung (German)
• Carinthia: Office for women’s issues and equal opportunities / Referat für Frauen und Gleichbehandlung (German)
• Lower Austria: Women's Issues / Frauen (German)
• Upper Austria: Office for women’s issues / Frauenreferat (German)
• Salzburg: Office for women's issues, diversity and equal opportunities / Referat Frauen, Diversität, Chancengleichheit (German)
• Styria: Office for family matters, adult education and women’s issues - expert team for women’s issues / Referat Familie, Erwachsenenbildung und Frauen - Fachteam Frauen (German)
• Tyrol: Women's issues and equal opportunities / Frauen und Gleichstellung (German)
• Vorarlberg: Women's issues and equal opportunities / Frauen und Gleichstellung (German)